Digital Arts Service Corps - Seven Corners

Some Notes About Your AmeriCorps Health Benefits

danielle martin — Wed, 07 Feb 2007 20:44:21 +0000

AmeriCorps VISTAs are covered for our health benefits (not insurance!) by Seven Corners ( (866) 699-4186 or www.americorps.sevencorners.com). Many questions can be answered on their FAQs page or in the Members Healthcare Guide (pdf).

To find a doctor (which you should do in the first couple weeks of your service) go to http://www.choicecarenetwork.com/global/Home.asp#.

If you're trying to find out more about your local state run health programs, try starting with your state's official website...all of which are listed on http://www.firstgov.gov/. Look for links to Health.

Unnecessary (?) adventures - Part II

Laura Hanley — Thu, 04 Jan 2007 22:44:26 +0000

I thought I’d share the final results of my adventures in case anyone was interested. It helps to know what happened first before reading this Part II, so click here to get caught up before continuing. Ready? Okay…

From work, we (we being Corey & I) left to go back to the first place that we tried in hopes of finding the new location of the clinic. Upon approaching the door to the place, Corey noticed that the suite number was 150. Hmmm…150 is supposed to be the suite number for the place I’m looking for. 105 is the suite number for the children’s clinic. So we think maybe the numbers got swapped and search unsuccessfully for suite 105. Seven Corners needs to update their search tool. I ask the receptionist (a different one this time) about it again, who also asks me how old I am, and later recommends that I try the place I was sent the previous day (stop #2). What to do, what to do…

I try calling the number that I have for this mystery clinic and finally get through to someone to ask where exactly they are located. I find out that the clinic we’ve been searching for the whole time is the children’s clinic…the two clinics that I thought were separate are the same place!

Since I’m not willing to drive almost 30 miles one-way, I decide that it’s time for my last resort. Time to hit up the hospital emergency room. Lucky for me, there’s one with-in walking distance only a block from the apartment, so it was easy enough to find. Not only is it the smallest ER that I’ve seen, but it’s also the most crowded. I prepare myself for a long night of waiting, reading A Wrinkle in Time to pass the time until I finally get to see a doctor and get my prescription! Almost four hours later, I leave the hospital, swing by CVS (fortunately also within a block), and head home to get some much needed rest.

Now I’m just keeping my fingers crossed that I don’t get some outrageous bill in the mail for my visit in the near future. That would really be the icing on the cake in this chapter of my life story.

Unnecessary (?) adventures

Laura Hanley — Wed, 03 Jan 2007 20:56:53 +0000

Being almost four months into my second VISTA term, I've never had any trouble utilizing our health benefits...until now. I'm not an overly-ill person or anything, but I've used our benefits a number of times. During my trip back to Indiana for the holiday, I managed to pick up a simple head cold (which also happened last time I went home, so I'm trying to determine the correlation). Head colds are no biggie at all, but FLYING with one is no picnic. As a result, I've developed a quite painful ear infection. All I need is a prescription for the infection.

Since I wasn't smart enough to follow the advice from PSO and select a doctor when I initially moved here, I didn't have the luxury of calling him/her up to schedule a quick appointment to stop by and quickly remedy the problem. So I thought "Okay, I'll hop online and use the Seven Corners provider search to find out what Urgent Care Centers I can go to and just do that." Never did I imagine it would turn into an adventure. My results yielded two care centers, one of which is pediatric only. (For comparison purposes, I checked Indianapolis - where I was last year - and got 15 results within a 15 mile radius.) I called them up to confirm the information listed to discover that the information was indeed wrong, but no big deal - they just relocated their office to the same location where the children's care center is located.

I left the office a little early so I could beat rush hour traffic and begin my adventure. We arrived at the address for the care center and ventured inside. Upon walking in, I noticed that the area was crawling with children (all sick in some way - yuck), so I asked if the clinic served adults. Nope. The receptionist asked me how old I was (she probably thought I could have been under 18), so I gave her my answer and she confirmed they couldn't help me. I asked her where I could go since I had received information about a care center being located there, and she had no idea what I was talking about. She did, however, give me the card for a clinic located one block north and advised me to try there. On to stop #2.

We made the short trip to the second clinic and walked in, ready and prepared to be served. While signing in, the receptionist asked me if I had an appointment, to which I responded "no." (I didn't think you needed appointments at urgent care centers?) Turns out I couldn't be seen because I didn't have an appointment. She was nice enough, however, to give me a list of clinics that I could try to see if I had better luck elsewhere. Moving on...

Before going anywhere, I tried calling some of the clinics on the sheet, only to discover that most required appointments to be seen. (At that point, I wasn't even thinking about the issue of whether Seven Corners would cover my expenses or not.) Since it was nearing 5:00 by then, we gave up and went grocery shopping so we could restock our kitchen.

While at Ralph’s, I explained my situation to the pharmacist and asked if he could provide any advise. He told me about an urgent care center not far from where we were, although he couldn't tell me an exact name or address. Upon arriving home, I went to search for it on the internet, with no luck. I did, however, have luck finding a place just one block from the apartment that was open until 7:00. It was 6:17; I still had time to make it before it closed.

We took a quick walk across the street, and found the place. "This is it!" I thought. But nope, I was wrong. The receptionist informed me that she couldn't verify my "insurance" so I would have to be responsible for any charges for the visit until I could find out if they would be covered. How much? "At least $175, but could be $250 or more." Too much. I left frustrated and in awe of how complicated this had become. I would have given up by now and just waited out the infection were it not for the fact that it's one of the most painful ones I've had in a while. I wake up at night in pain and am constantly reminded of it throughout the day. So I wasn't ready to give up.

This morning, I called Seven Corners to find out if they covered any other places that weren't listed online, specifically the place I had tried the night before. In a nutshell, the response given to me was "If it's not online, it's not covered." I mentioned that I had tried the only place listed that I could go with no luck, to which I got, "If there is no where in a 35-mile radius of where you are, you can go anywhere." Oh. So I expanded my search to 40 miles (35 wasn't an option). I discovered that there are three places all between 26-27 miles from me...but that's one way and not exactly close.

In an act of desperation, I tried calling the original place again to re-listen to the recording and noticed the suite number given with the address - 150. Interesting...the suite number for the children's clinic (in the same building) is 105. But you would think they would know about it and would have told me about it when I initially asked...but apparently not. So today after work, I'm going to try going back to the first building we tried to try to find the clinic. Wish me luck!! I don't know what I'm going to do if this doesn't work out...maybe I'm just spoiled.