A local organization here in San Diego, called Nonprofit Management Solutions, offers management and technology consulting, training, and information resources to nonprofit organizations. On Tuesday I attended a workshop on Customer Service Skills. Most of the concepts we covered were common sense and things I had heard before, but it always helps to be refreshed. One of my favorite things that I took away from the workshop was the idea to create a clear vision of your organizations goals, if they do not already exist. Then you are supposed to read this vision everyday for 21 days (apparently the number of days it takes for you to really learn something/commit to memory) and it will help you maintain your focus, and allows you to better serve your orgs community.
Comment from Bill Brown on August 4, 2010 - 2:21pm
Welcome Mike! You worked at a place called the Volunteer Center for your first VISTA year? Where was it and what did you do? Did you know about the DASCorps last year?
Comment from Michael Ewing on August 4, 2010 - 4:32pm
Hey Bill-
Last year I worked at The Volunteer Center of Northwest Suburban Chicago (or TVC, in abbreviation-speak)as a VISTA. As you may have guessed, TVC is a non-profit located in Chicago's northwest suburbs, with a service area that encompasses some 53 communities in the region. My job as a VISTA and "Communications and Outreach Coordinator" (a title I invented myself) was to help develop TVC's marketing and communications activities. As a small non-profit, they had no marketing to speak of, so I spent my time doing everything from developing their social media and redesigning their website to leading the production of a print insert in the local newspaper and press releases. Let's just say I was a little bit busy last year.
I found out about DASCorps through one of my late-night job searches through Google. Google really is the go-to for all the best things in life. I was really impressed to learn about DASCorps, especially since I'd been thinking of starting a similar organization myself. When I saw the position here at CAN TV, right in my backyard, I couldn't resist.
Comment from Bill Brown on August 5, 2010 - 10:32am
Cool - it sounds like you were doing some DASCorps-like projects last year as well. Well, I'm excited to hear how your year develops - and I'll try to connect you with other DASCorps members that might be working on the same type of projects as you.
Comment from Ben Sheldon on September 2, 2010 - 11:03am
Hi Michael, I hope your first month with the Digital Arts Service Corps was better than your first month without us :-) I hope we're able to share our knowledge and community with you and better support you in your second year of service. Also, if you're interested in nerding out, I have some friends who run a community computer recycling program and they are always looking for volunteers: http://freegeekchicago.org